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Press Release

Cleveland Fed Announces Officer Promotions

The Bank has announced two officer appointments in the eGov and Information Technology departments.

Ken Isaacson has been appointed chief product officer, Treasury Services (eGov) Department, effective October 5. In his new role, Isaacson will focus on developing a sustainable enterprise product approach for all revenue collection management programs.

Isaacson joined the Cleveland Fed in 2019 as an advisor to President Mester in her role as chair of the Financial Services Policy Committee, which will continue alongside his new responsibilities. He has also been a key contributor to Transforming Tax Collections in developing an approach to introduce and manage high-value assets for the US Treasury. Prior to joining the Bank, he was a senior vice president and wholesale product manager within the Wholesale Product Office at the New York Fed and served in various roles advancing the Federal Reserve’s payment system improvement initiative.

Isaacson is a frequent speaker at industry conferences, and has led or participated on numerous industry payments-related committees. He holds an AB from Washington University in St. Louis and an MBA from Columbia University.

Greg Carpenter has been appointed assistant vice president for the Information Technology Department, effective September 1. In his new position, Carpenter will oversee Information Technology operations, including the audio visual and end user support teams. He will also represent the Fourth District on various Federal Reserve System workgroups.

Carpenter brings to the role 20 years of experience in the technology industry, having worked with the US Army Space and Missile Defense Command, the US Air Force Space Command, NASA, and numerous commercial clients. He began his career at the Cleveland Fed as a senior information security analyst in April 2013, and was promoted to manager in April 2016.

He holds an MSM in IT management from Colorado Technical University in Colorado Springs, Colorado, and a BA in liberal studies and art history from Loras College in Dubuque, Iowa.

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is one of 12 regional Reserve Banks that along with the Board of Governors in Washington DC comprise the Federal Reserve System. Part of the US central bank, the Cleveland Fed participates in the formulation of our nation’s monetary policy, supervises banking organizations, provides payment and other services to financial institutions and to the US Treasury, and performs many activities that support Federal Reserve operations System-wide. In addition, the Bank supports the well-being of communities across the Fourth Federal Reserve District through a wide array of research, outreach, and educational activities.

The Cleveland Fed, with branches in Cincinnati and Pittsburgh, serves an area that comprises Ohio, western Pennsylvania, eastern Kentucky, and the northern panhandle of West Virginia.

Media contact

Doug Campbell,, 513.455.4479