Contact Us

Visit our Fraud Awareness webpage for information or view the following resources:

• Protect Yourself from Fraud and Scams | Federal Reserve Board
• Identity Theft / Frauds and Scams | Federal Reserve Consumer Help

Yes. Federal Reserve Banks do not maintain bank accounts for individuals at the Fed so there will never be a need to contact anyone from the public about bank account activity.

As a consumer, you have the right to file a complaint against a financial institution you believe has acted unfairly or deceptively toward you, discriminated against you, or violated a federal consumer protection law or regulation. Visit federalreserveconsumerhelp.gov for more information and to file a complaint.

• Visit federalreserve.gov to search enforcement actions.
• For other questions about bank supervision, email questions.banking@clev.frb.org.

Email us using the form below.

If your company is interested in becoming a supplier for a Federal Reserve Bank, please follow the steps below. You can register either with the Federal Reserve Bank of Cleveland or with entire the Federal Reserve System. Completion of the enrollment process does not guarantee an invitation in competitive bidding opportunities. It also does not establish or imply the existence of any procurement relationship with the Federal Reserve Banks, either now or in the future.

1. Federal Reserve banks partner with qualified suppliers capable of delivering comprehensive solutions that meet our procurement requirements.
2. Examples of Bank purchases include, but are not limited to:
   1. Consulting and Training Services
   2. General Construction Services
   3. Building Maintenance Services/Supplies
   4. Mechanical Equipment/Maintenance (HVAC, pumps, cooling towers, etc.)
   5. IT Services/Suppliers
   6. Audio Visual Services
   7. Janitorial Services
3. If you think the types of goods or services your company provides are a fit for the Federal Reserve Bank of Cleveland, please fill out our supplier registration form. To register with the Federal Reserve System, fill out the Ariba External Supplier Request registration form.
4. Answer all relevant questions about your company. Keep your responses brief while still covering all important information.

We carefully review all submissions. While we may not have an immediate opportunity, we’ll contact you when a suitable match arises. Please feel free to reach out periodically to inquire about opportunities or update your information.

We do not publicly post our procurement opportunities. When an acquisition arises that matches your company’s qualifications, you may be contacted for more information or for consideration.

We do not provide direct contact information for sourcing professionals or buying departments. Using information from the Ariba form, sourcing professionals throughout the Federal Reserve System work collaboratively with end-user staff to identify suppliers with the capabilities and expertise needed for a particular acquisition. When an acquisition arises that matches your company’s qualifications, we may contact you for more information or to invite you to participate in a sourcing event.

• Please contact your financial institution directly with the nine-digit number beginning with 04 that appears on the back of the check and ask them to initiate a trace.
• For US Postal Service money orders, call 866.974.2733.
• For US Treasury checks, call 855.868.0151.
• For other check questions, email us using the form below.

• Follow these steps: Mutilated Currency Redemption |Bureau of Engraving & Printing (bep.gov)
• If it’s coins you’re seeking to have replaced: Mutilated Coin Redemption Program | U.S. Mint (usmint.gov)

The Fed does not provide currency and coin directly to the public. We distribute it to commercial banks, which in turn distribute it to the public. Questions about the availability of newly issued coins or bills should be directed to commercial banks.

Information about commemorative or special edition coins and coin sets and currency intended primarily for collectors and not for general circulation is available at Official Site of the United States Mint (usmint.gov). (Coins are produced by the US Mint. Currency is produced by the Bureau of Engraving and Printing but offered for sale by the Mint.)

The Federal Reserve does not provide information about the collector value of coin and currency. Reputable currency and coin collectors or dealers can provide opinions about values of specific coins or bills.

Visit lists of currently printed notes. The History and FAQs section has information about currency produced before the current roster of denominations. If you suspect currency is counterfeit, visit usdollars.usss.gov.

These products and more are offered through the US Treasury’s treasurydirect.gov.

For information specifically about cashing savings bonds: Cash EE or I savings bonds — TreasuryDirect (Paper savings bonds are no longer redeemed at the Cleveland Fed or other Reserve Banks.)

For more general information on savings bonds, start here: Savings Bonds: About — TreasuryDirect.

Visit our Careers webpage. We also offer paid internships to qualified college students and we hire research analysts to support the work of our research economists.

Contact the Work Number® by visiting https://theworknumber.com or calling 800-367-5690
Employer Code for the Cleveland Fed: 13856

• For general HR questions: human.resources.clev@clev.frb.org
• For pay and benefits questions: clev.4d.benefits.specialist@clev.frb.org

Be the first to know when we've launched new research publications, indicators, and other resources. Visit our Subscriptions webpage to complete a form where you can choose one or more of our subscription options to receive regular updates and alerts from the Cleveland Fed.

The Cleveland Fed’s Speakers Bureau offers access to experts who can offer insight on a broad range of topics. Fed speakers can give presentations, lead workshops, or serve as panelists, providing an exchange of ideas that fosters discussion and encourages audience involvement.

We work with professional, business, and civic groups.

Write to us at communitydevelopment@clev.frb.org

View our Education and Learning Center webpage for location, hours, and other information you need to know before you visit.

Visit our Financial Literacy Resources webpage.

Contact us through the form below or email clevwebcontentstrategy@clev.frb.org.

Complete the form below.