Skip to:
  1. Main navigation
  2. Main content
  3. Footer
Press Release

Federal Reserve Bank of Cleveland Announces Official Appointments

The Federal Reserve Bank of Cleveland has announced the following organizational changes and official appointments, effective August 15, 2008.

Kelly A. Banks has been named vice president, Community Relations. Banks will lead the Community Relations Department, which will be the Cleveland Reserve Bank’s principal point of contact for its relationships with colleges, universities, school systems, and civic organizations. She will be in charge of setting the strategic direction for this newly created department, establishing departmental priorities, overseeing the Bank’s Learning Center and Money Museum, developing economic education programs, and promoting the tour program.

Banks joined the Cleveland Reserve Bank as public information manager in 1998 and was appointed assistant vice president in 2001 with responsibilities for public information, web services, the Learning Center, and Bankwide public programs. Banks is active in the Fourth District’s civic community, serving as a board member of the Ohio Council on Economic Education, diversity chair for the Cleveland chapter of the Public Relations Society of America, leadership council member for Beech Brook, and marketing committee member of the Greater Cleveland Partnership’s Commission on Economic Inclusion.

Banks holds a bachelor’s degree in communications from Miami University in Oxford, Ohio, and an Accreditation in Public Relations (APR) from the Public Relations Society of America.

Susan M. Kenney has been appointed a vice president in the eGovernment Treasury Services area. Kenney will maintain her responsibility for the U.S. Treasury’s area – an internet portal that provides individuals and businesses the option of processing federal government transactions electronically. Additionally, Kenney oversees customer service for over 400 U.S. government agency programs including Customs, the U.S. Mint, the Department of State, the Tax and Trade Bureau, and the Department of Education.

Kenney joined the Bank in 1976 as a programmer in data systems support. In 1999, she was promoted to information technology services coordinator. In 2003, she joined the eGov function where she assumed major responsibility for the design and implementation of the application. She was appointed assistant vice president the same year. She has a bachelor’s degree in mathematics from John Carroll University in Cleveland and is currently the secretary for the board of trustees for the Waiting Child Fund, a vehicle for influencing the successful adoptive placements of children with special needs.

Henry (Hank) P. Trolio has been appointed vice president of Information Technology Services. Trolio will assume additional responsibility for the Treasury’s Bureau of the Public Debt and other national information technology (IT) projects.

Trolio has responsibility for the day-to-day delivery of IT services at the Cleveland Reserve Bank and its two branches. He has served as project manager for numerous Federal Reserve System projects, leading software development at the direction of the U.S. Treasury, and providing direct support for the Federal Reserve System’s server storage leadership team.

Trolio joined the Bank in 1978 as a check programmer/analyst. He worked as coordinator of data communications and networking and was later assigned additional responsibility for systems programming support. He was appointed assistant vice president in 1990 and served as the Bank’s deputy Equal Employment Opportunity officer from 1993 to 2003. He earned a bachelor’s degree in mathematics from Kent State University in Kent, Ohio.

George E. Guentner has been appointed assistant vice president. In his new role, the scope of his work with the Bureau of the Public Debt of the U.S. Treasury will expand. He will also provide support in overseeing the Federal Reserve Bank of Cleveland’s information technology services.

Guentner joined the Bank in 2000 as manager of information technology for the Pittsburgh branch. Guentner has a bachelor’s degree in computer science from Point Park University in Pittsburgh and a master’s degree in public management with a minor in computer science from Pittsburgh’s Carnegie Mellon University.

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is one of 12 regional Reserve Banks that along with the Board of Governors in Washington DC comprise the Federal Reserve System. Part of the US central bank, the Cleveland Fed participates in the formulation of our nation’s monetary policy, supervises banking organizations, provides payment and other services to financial institutions and to the US Treasury, and performs many activities that support Federal Reserve operations System-wide. In addition, the Bank supports the well-being of communities across the Fourth Federal Reserve District through a wide array of research, outreach, and educational activities.

The Cleveland Fed, with branches in Cincinnati and Pittsburgh, serves an area that comprises Ohio, western Pennsylvania, eastern Kentucky, and the northern panhandle of West Virginia.

Media contact

Doug Campbell,, 513.455.4479