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02.15.19

Cleveland Fed announces officer promotions and organizational changes

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The Bank announced several promotions and other organizational changes in the following departments:

Thomas Dockman was promoted to executive vice president in the eGov Department, a division of the Cleveland Fed that is responsible for developing digital payments services for the US Treasury. In this role, he has responsibility for the Bank’s innovation and digital transformation strategies as well as all information technology and related services.

Dockman joined the Cleveland Reserve Bank as vice president of ecommerce strategic initiatives within eGov in 2015 and was promoted to senior vice president in 2017. Before joining the Bank, he held senior leadership positions at financial services and technology companies such as Mitek Systems, Ally Bank, and Intuit.

He holds a BBA from Cleveland State University.

Diana Starks, vice president, will assume expanded responsibility within the Human Resources Department. She will become the director of the Bank’s Office of Minority and Women Inclusion (OMWI), while continuing to lead the Bank’s Office of Diversity and Inclusion and serve as the Bank’s deputy Equal Employment Opportunity officer.

Since beginning her career at the Bank, Starks has held various positions of increasing responsibility.

She holds a BBA from Hiram College, an MA in psychology with a certification in diversity management from Cleveland State University, and an MA in organizational management from the University of Phoenix.


Paula Calmer was promoted to assistant vice president in the Human Resources Department where she is responsible for talent acquisition and talent management.

Calmer joined the Bank in 2017 as senior manager of talent acquisition and compliance. Prior to joining the Reserve Bank, she held officer positions at PNC Bank.

She holds a dual BA in public relations and women’s studies from Bowling Green State University.




Erin Lewis has been promoted to assistant vice president in the Human Resources Department where she is responsible for business partnerships and human resource operations.

Lewis joined the Bank in 2004 as a human resource generalist. Since then she has held positions of increasing responsibility within the Human Resources Department. Prior to joining the Cleveland Reserve Bank, Lewis was a talent acquisition consultant for FirstMerit Bank.

Lewis holds a BA in business and organizational communication from the University of Akron and an MS in organization and management from Capella University. She is a graduate of the University of Michigan’s advanced human resource executive program.


Jessica Chilton was promoted to assistant vice president in the Bank’s Supervision, Credit Risk, and Statistics Department where she is responsible for talent management and strategy. Chilton works at the Federal Reserve Bank of Cleveland’s Cincinnati Branch.

Chilton joined the Bank in 2004 as a banking supervisor. Prior to joining the Bank, Chilton was a regional supervisor for community banks and a central point of contact for a regional financial institution at the Ohio Division of Financial Institutions.

She holds a BBA in accounting from Eastern Kentucky University and a diploma from the Graduate School of Banking at the University of Wisconsin-Madison.


Stephen Pantuso has been promoted to assistant vice president in the Bank’s Supervision, Credit Risk, and Statistics Department where he is responsible for technology and operations.

Pantuso joined the Bank in 2008 as a business systems analyst and has been promoted to roles with increasing responsibility.

He holds a dual BSBA in accounting and finance from the University of Arkansas.


Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is one of 12 regional Reserve Banks that along with the Board of Governors in Washington DC comprise the Federal Reserve System. Part of the nation’s central bank, the Cleveland Fed participates in the formulation of US monetary policy, supervises banking organizations, provides payment and other services to financial institutions and the US Treasury, and performs many activities that support Federal Reserve operations Systemwide. In addition, the Bank supports the well-being of communities across the Fourth Federal Reserve District through a wide array of research, outreach, and education activities.

The Cleveland Fed, with branches in Cincinnati and Pittsburgh, serves an area that comprises Ohio, western Pennsylvania, eastern Kentucky, and the northern panhandle of West Virginia. For more information, go to www.clevelandfed.org or follow us on Facebook and Twitter.

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