Federal Reserve Bank of Cleveland announces officer promotions

The Federal Reserve Bank of Cleveland announced the following officer promotions:

Thomas Dockman was appointed senior vice president with responsibility for leading the Bank’s eGovernment Department. Dockman will also serve as a member of the Bank’s executive leadership team.

The 180 employees who work in the Cleveland Fed’s eGovernment (eGov) Department support the US Treasury’s Bureau of the Fiscal Service in revenue collections. eGov maintains an internet portal (Pay.gov) for payments to the government; provides a settlement mechanism (Debit Gateway) for check and ACH payments processed through multiple channels; and develops innovative eCommerce/mobile payments solutions for use by government agencies and the public.

Dockman joined the Cleveland Reserve Bank in 2015 as vice president of eCommerce strategic initiatives, responsible for leading the Bank’s eCommerce and mobile business line. Before joining the Bank, Dockman held senior leadership positions at leading financial services and technology companies, including Mitek Systems, Ally Bank and Intuit. He has more than 20 years of product development and delivery experience in the financial services, insurance, and retail markets.

Dockman holds a bachelor of business administration degree from Cleveland State University.

Diana Starks was appointed vice president with responsibility for leading the Bank’s Office of Diversity and Inclusion. The diversity and inclusion team partners with departments throughout the Cleveland Reserve Bank in support of the Bank’s talent acquisition, supplier diversity, and community outreach efforts.

Starks has held various operations, management, and leadership positions at the Cleveland Fed. In 2006, she was named assistant vice president in the Office of Diversity and Inclusion. She also served as assistant secretary to the Federal Reserve System’s Conference of First Vice Presidents in 2008 and 2009.

Starks is a graduate of the United Way Leadership Development Program and the Bank Administration Institute’s operations and technology program. She chairs the Human Resource / Diversity Committee for Breakthrough Charter Schools.

Starks has a bachelor’s degree in business administration from Hiram College. In addition, she holds an MA degree in psychology with a certification in diversity management from Cleveland State University and an MA degree in organizational management from the University of Phoenix. She has also done graduate work in Christian ministries at Malone College.

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is one of 12 regional Reserve Banks that along with the Board of Governors in Washington DC comprise the Federal Reserve System. Part of the US central bank, the Cleveland Fed participates in the formulation of our nation’s monetary policy, supervises banking organizations, provides payment and other services to financial institutions and to the US Treasury, and performs many activities that support Federal Reserve operations System-wide. In addition, the Bank supports the well-being of communities across the Fourth Federal Reserve District through a wide array of research, outreach, and educational activities.

The Cleveland Fed, with branches in Cincinnati and Pittsburgh, serves an area that comprises Ohio, western Pennsylvania, eastern Kentucky, and the northern panhandle of West Virginia.

Media contact

Doug Campbell, doug.campbell@clev.frb.org, 513.455.4479